Questions About Billing
Question: Why am I receiving more than one bill for the same surgery?
Answer: There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
Coastal Anesthesia Associates, anesthesia, 843-553-7070
Your surgeon's office: his/her fee for performing your surgery
Your pathologist: services for tissue specimens removed during surgery requiring further examination
Question: What type of credit cards do you accept?
Answer: We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.
Question: When should I expect my first bill?
Answer: We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Question: What is included in my bill?
Answer: We are dedicated to reducing the cost of your medical care. In fact, we do not temize invoices since most procedures have established charges. You will receive separate invoices from us, your surgeon, RNA, and anesthesiologist, or pathologist. Some specialty items may require additional charges.
We strongly encourage you to personally contact your insurance company about your upcoming surgery. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially.
Contact our billing office in Greensboro, NC. They will notify you of your financial responsibility that is due on or before the date of service. 1-877-567-7874 ext. 7304
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