Credit & Payment Policy
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Charleston Surgery Center 877-567-7874 (Billing Office)
- Coastal Anesthesia Associates 843-553-7070
- Your surgeon's office: his/her fee for performing your surgery
- Your pathologist: services for tissue specimens removed during surgery requiring further examination
Full payment is due on date of service. Please contact your insurance company directly if you experience any delays. YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.
Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do. You should normally receive a response from your insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Business Office at 877-567-7874 if you encounter a problem with your insurance company and need our assistance.
Charleston Surgery Center's policy is to turn over to an attorney or collection agency all accounts which are delinquent. You will be responsible for any collection fees that are incurred.
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BILLING/COLLECTIONS
THE SURGERY CENTER WILL BILL AS FOLLOWS:
MEDICARE
We accept assignment of benefits. You will be responsible for your 20% co-insurance on date of service.
PRIVATE INSURANCE
Your co-pay, deductible or co-insurance as applicable, amount is due on or before your date of service. We will submit your bill directly to your private insurance company. A bill will be sent to your secondary insurance upon receipt of payment or denial from your primary insurance. If you have no secondary insurance, a bill will be sent to you for any balance after receipt of payment or denial from your insurance company. We must make a copy of each insurance card at the time of registration.
Contact our billing office in Greensboro, NC. They will notify you of your financial responsibility that is due before or on the date of service. 1-877-567-7874 ext. 7304
We utilize Care Credit for Payment arrangements. www.carecredit.com Return to Top